In-depth marketing report based on current insights across all social media platforms.

Analysis of well-performing content and clear, actionable steps that targets weaknesses.

Full breakdown of audience funnel strategy, content pillars, posting frequency and social feed improvements

Following up leads and complaints, ensuring every customer has a positive experience across all aspects of the business. 

Creating and working within systems to track clients through their purchasing cycle. 

Quickly building relationships with customers and stakeholders, listening with empathy and implementing solutions that align with best business practice.

Perform office and administration skills with confidence.

Timely, professional and brand-focused communication across emails, social media messaging, and phone communication. 

Consistent inbox organisation, prioritisation of tasks to meet deadlines, working under pressure and in contingency situations. 

Personal assistant competencies, reminders for important tasks, aiding with social media presences and marketing/business strategy input.